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Last updated: September 15, 2026

Support

Need help with your account, subscription or B3 sync? We are here.

Get in touch

Write to [email protected]. If possible, use your account's email and tell us what happened, on which screen and any error message — it speeds things up. We reply on business days.

Subscription and billing

  • To change or cancel your plan, go to Settings inside the app.
  • Within 7 days of purchase you can cancel with a refund — see the Refund Policy.
  • If a payment did not go through, try again in a few minutes; if it keeps failing, contact support with the time of the attempt.

B3 sync

  • When B3 asks for a verification code, type in the app the code sent to your email.
  • If syncing stops working, reconnect your account in Settings before opening a ticket.
  • You can remove your B3 credentials at any time.

Privacy and your data

To access, correct, export or delete your data, write to [email protected] from your account's email address. The details are in the Privacy Policy.

Found a bug?

Inside the app, use the Feedback button to report the problem right from the screen where it happened.