Last updated: September 15, 2026
Support
Need help with your account, subscription or B3 sync? We are here.
Get in touch
Write to [email protected]. If possible, use your account's email and tell us what happened, on which screen and any error message — it speeds things up. We reply on business days.
Subscription and billing
- To change or cancel your plan, go to Settings inside the app.
- Within 7 days of purchase you can cancel with a refund — see the Refund Policy.
- If a payment did not go through, try again in a few minutes; if it keeps failing, contact support with the time of the attempt.
B3 sync
- When B3 asks for a verification code, type in the app the code sent to your email.
- If syncing stops working, reconnect your account in Settings before opening a ticket.
- You can remove your B3 credentials at any time.
Privacy and your data
To access, correct, export or delete your data, write to [email protected] from your account's email address. The details are in the Privacy Policy.
Found a bug?
Inside the app, use the Feedback button to report the problem right from the screen where it happened.